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What the.....!? (RANT ALERT!)
Since tomorrow is a holiday, half the office staff is off and I have to pitch in and answer the phones (which is NOT my most favorite thing in the world!
)
So I get a phone call earlier this morning from a guy who wants an appointment today. I read the office policy to him about first-timers. He gets pissed off because his wife goes to us already and doesn't see why the rules apply to him. Fine. Whatever. I don't make the rules and if I don't follow them, I'm in big trouble with my bosses.
About 15 minutes ago, the wife calls. Wants to speak with my boss. She speaks to him. Then she calls back again "to inform" me that she spoke with my boss and that her husband will be seen on Friday afternoon.
So why is she calling back "to inform" me? If my boss, himself, wants to put her husband into the schedule, that has nothing to do with me!
Honestly! I can't stand people like that....
And you know what? The times she's been here she acts like she's Freaking Empress of the World. One time she came in at noontime, lied that her appointment was at that time (we don't have noon appointments!), then threw a hissy fit that "Joanne" okayed that appointment---would have been convincing except no one named "Joanne" works here! Then she tells the boss that we (the office staff) were unprofessional and she didn't appreciate being kept waiting because we made a mistake with her appointment.
Grrrrrrrrrrrrrrrrrrrrrrrrr......
)So I get a phone call earlier this morning from a guy who wants an appointment today. I read the office policy to him about first-timers. He gets pissed off because his wife goes to us already and doesn't see why the rules apply to him. Fine. Whatever. I don't make the rules and if I don't follow them, I'm in big trouble with my bosses.
About 15 minutes ago, the wife calls. Wants to speak with my boss. She speaks to him. Then she calls back again "to inform" me that she spoke with my boss and that her husband will be seen on Friday afternoon.
So why is she calling back "to inform" me? If my boss, himself, wants to put her husband into the schedule, that has nothing to do with me!
Honestly! I can't stand people like that....
And you know what? The times she's been here she acts like she's Freaking Empress of the World. One time she came in at noontime, lied that her appointment was at that time (we don't have noon appointments!), then threw a hissy fit that "Joanne" okayed that appointment---would have been convincing except no one named "Joanne" works here! Then she tells the boss that we (the office staff) were unprofessional and she didn't appreciate being kept waiting because we made a mistake with her appointment.
Grrrrrrrrrrrrrrrrrrrrrrrrr......
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